Published by
JP Pretorius

Ticketing-On-The-Go: Real value in the Palm of your hands

Inspections & Maintenance
|
9
April
2025
Inspections & Maintenance
,
|
04
April
2025

At WeconnectU, we don’t just respond to market needs – we anticipate them. And when property professionals tell us what they’re struggling with, we listen. Now, we are raising the bar once again with the launch of Ticketing-On-The-Go — a powerful new feature that solves one of the biggest communication headaches for property managers on the go: unstructured, incomplete, and inefficient maintenance communication.

In today’s fast-moving world, property professionals often rely on instant messaging or phone calls to communicate maintenance issues with contractors while on-site. Although convenient, these methods bring a host of challenges. Important information about the tenant, investor, property, or specific instructions is often missing, leading to delays, miscommunication, and incomplete quotes. Information is scattered across multiple platforms, making it difficult to keep track of what has been requested, instructed, or actioned.

That ends now.

With Ticketing-On-The-Go, we’ve turned your phone into a portal in your palm – enabling you to instantly capture maintenance issues during or after inspections and generate fully structured, professional job cards right there on the app. No backtracking. No missing details . No gaps.

And here’s the real time-saver: each ticket is automatically populated with all the critical info – tenant and investor details, property data, and contractor instructions – giving your service providers everything they need to quote or take action, without delay or confusion.

And because it’s powered by WeconnectU, it’s not just smart. It’s deeply integrated, intuitive, and designed with you in mind.

What makes Ticketing-On-The-Go a game-changer?

We’ve packed Ticketing-On-The-Go with features that put efficiency, accuracy, and professionalism at your fingertips:

The future of property management is mobile.

Ticketing-On-The-Go is just the beginning of a broader evolution. As part of our mission to redefine what efficiency and productivity look like, we’re moving more maintenance management functionality into the RedRabbit mobile app, where it belongs. Because in your world, speed, accuracy, and professionalism aren’t optional. They’re essential.

Whether you manage five properties or five hundred, this tool helps you:

✅ Save time

✅ Work smarter

✅ Deliver next-level service

✅ Look like the professional you are

Market Leadership in action . Driven by innovation.

This isn’t just another feature. It’s the result of a decade of walking by your side, understanding your challenges, and delivering real solutions that work.

Ticketing-On-The-Go is a testament to our commitment to customer-centric innovation – solving real-world pain points, not just building features for features’ sake.

If you're ready to save hours, simplify your day, and turn your mobile device into a true maintenance management command centre, let’s talk.

  1. Be on the Enterprise Plan
  2. Download and use the new RedRabbit mobile app
  3. Scan the QR code to register for early access, or contact our support team at info@redrabbit.zone or call 086 999 0756

The first step starts right here.

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