An open end-of-year appreciation letter
As we hurtle towards the end of yet another year, we wanted to take a brief moment to look back with gratitude and share our focus for 2023.
Before we dive in, however, we’d like to express our deepest appreciation for the role you’ve played in helping WeconnectU get to where it is today.
Without you– and the rest of our incredible, loyal and collaborative client base – we could never have achieved the successes we have so far.
It’s because of you that our vision for a more compliant, scalable, manageable and profitable industry has become a reality. It’s because of you that we can keep tackling the evolving challenges that continue to affect the modern property management landscape.
Your feedback shapes our solutions. Your support gives us the confidence to tackle progressively bigger and more complex challenges. You inspire us and hold us accountable.
Too good to be true
When WeconnectU first launched, our biggest challenge wasn’t building the solution we dreamed of. It was overcoming the industry’s scepticism that it was even possible deliver on our vision.
Our team grew all too used to hearing phrases like “too good to be true” and “amazing idea, but impossible to execute”. We were the unicorn that everyone wanted to believe in, but couldn’t quite wrap their heads around.
It was almost unnerving how quickly that changed once we launched our Community Management solution to market in 2018. We went from “too good to be true” to“ too good to stop there” in the blink of an eye. We were inundated with requests to broaden our solution to include Rental Management and Inspections and Maintenance as well.
Always happy to oblige, we launched our Rental Asset Management solution in 2019. We later added RedRabbit Inspections and Maintenance to our end-to-end ecosystem, becoming the first truly end-to-end, full-spectrum property management solution on the market.
Our focus for the year ahead
Today, WeconnectU is a mission-critical tool for more than 1400 business owners. We take this responsibility very seriously.
We are committed to ensuring we not only keep pace with industry changes, but also continue to evolve and expand our solutions to deliver increasing value – and opportunity – to our clients.
That means doubling down on our potential as a SaaS platform to boost productivity, increase flexibility, facilitate collaboration, and streamline communication. It means continuing to deliver on our promises of seamless migration, unlimited access to training, ongoing support and expertly guided journeys to customer success.
In terms of development, our velocity is increasing, and you can look forward to many more elegant and exciting features coming down the pipeline. As always, transparency will be a key focus in order to create more valuable – and valued – property managers.
Our ongoing commitment to you
We are unbelievably proud and grateful for the ongoing support of our customers. You have made our business – and our solutions – what they are today.
Rest assured; we’re committed to repaying your faith in us with tire less service. Together, we can and will create a blueprint for the property industry.
We are committed to listening. Keep sharing your ideas and your frustrations. You are the ones on the frontlines each day. It’s your experiences and feedback that have gotten us this far.
We are committed to facing your challenges head on. We have the guts, confidence and ambition to solve whatever challenges you bring to us. We’ll keep delivering world-class solutions, because impossible is not part of our vocabulary.
We’re committed to your delight. We live by the guiding principle “Always strive to delight”. We’ll keep tailoring each solution and every interaction to ensure your partnership with WeconnectU leaves you delighted at every turn.
These last few years have been a wild ride and our journey has only just started! The future is bright – we can’t wait to welcome it with you by our side.
Wishing you a blessed festive season with family and friends!
The Directors of WeconnectU
Johann, Danie and Schalk van der Merwe